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The previous site had many problems typical of a government website. Visitors to the site encountered a confusing array of user interfaces and navigation paradigms adopted by the many different agency and department websites.
 
 
A single, intuitive common user interface and navigation was created that mirrored users’ needs. Information was organized by key life events—such as having a baby or caring for an elderly parent. Now instead of trying to figure out which government agency or department they need, users can navigate based on their actual needs.
 
Sr. Information Architect & Interaction Designer
 
 
kodak
Seagate
SOLV
CDC
JP Morgan Chase
Brio
Santa Clara County
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kyte
TiVo
Relsys
HP
Agilent
Schwab
Nexstar Financial
yahoo
Illumio
Hershey
State of California
Toys R Us
Scape
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