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The Relsys application suite is a critical tool for pharmaceutical companies to efficiently track and report drug and device adverse events. An industry leader, Relsys needed a product that would significantly enhance user efficiency and accuracy in this time-sensitive domain.
 
 
Primary user research provided the foundation for the interaction models, taskflows, and detailed screen designs that followed. Understanding the user’s existing processes and conceptual models ensured a successful design and an enhanced user experience. The new "role-based" application included varying access privileges to accommodate all users.
 
Sr. Design Analyst & Project Lead
 
 
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