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Agilent was looking to improve efficiency by streamlining its website, and associated content publishing solution. With over 20,000 complex products supported in 40 countries worldwide, this was a project of significant scale.
 
 
An Information Architecture providing highly contextual links to associated content was developed, supported by a customized content publishing tool and comprehensive user manual. The new model successfully provided Agilent with a 25% reduction in overall program costs.
 
Sr. Information Architect & Interaction Designer
 
 
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